The Ministry of Veterans Affairs of Ukraine reached out to SOCIEUX+ to assist in increasing their scope of action to incorporate coordination with NGOs providing social assistance to war veterans and their families. A fully at distance action translated into two activities led by Lithuanian expertise, aiming at showcasing existing initiatives and mechanism of social assistance provided to veterans and their families, as well as a proposition of a coordination mechanism with NGOs and Civil Society Organizations providing social assistance to war veterans. The MoVA of Ukraine had as a result of this technical assistance, a proposal for regulations to create council of Veterans as well as requirements for the development of a program for the socialization and employment enhancement of veterans.
Partner Institution
Ministry of Veterans Affairs of Ukraine
Type of Assistance
Institutional capacity building, Policy development
Capacity building for improved reporting on Social Protection
Agency for Sustainable and Operative Social Provision (DOST Agency) under the Ministry of Labor and Social Protection of Population (MLSPP)
Type of Assistance
Institutional capacity building
Capacity strengthening in the MLSW for updating the list of workplaces and occupations subject to insurance period calculated at an accelerated rate according to EU standards
The Organic Law on Disabilities and the Labour Code of Ecuador establishes a mandatory quota of labour inclusion of persons with disabilities for the public and private sector with a minimum payroll of 25 workers. The Ministry of Labour of Ecuador, as the governing body of public policies in the labour field, needs to establish synergies between the supply and demand of employment in the country, through the development of innovative regulations that promote and facilitate the hiring of people with disabilities. Spanish experts mobilised by SOCIEUX+ contributed to the elaboration of a Diagnosis to know the degree of inclusion of people with disabilities in the Public Employment Service of the Ministry, and guidelines and recommendations were built to mainstream the disability approach. All of this was complemented with direct training for the institution's workers, especially labour inspectors for the regulation of companies on this topic.
Strengthen the capacity of the PNPE to deliver services to job seekers (especially vulnerable populations), and increase its capacity to develop employment opportunities with companies
The Social Security Commission of Namibia aims to enlarge its offer of social security schemes to encompass unemployment benefits. The contribution requested to SOCIEUX+ was mainly on exploring policy and organizational possibilities according to the context; to this purpose, SOCIEUX+ mobilized experts from France, Lithuania, Romania, and Spain. They have first been looking into the recent COVID-related stimulus package to protect laid-off workers and explore possibilities to integrate those measures into a structural instrument. Experts then looked at options for financing such a scheme, and how it would be governed and administered by the Social Security Commission. Such technical background will prove useful in the event Namibia will decide to move forward with the introduction of unemployed benefits.
The Ministry of Social Affairs of Lebanon asked SOCIEUX+ support in the establishment of a unified registry for social protection (USRP), according to the National Social Protection Strategy. The goal is to have available a comprehensive data platform of beneficiary households of the existing social assistance benefits and schemes. In fact, today Lebanon’s economic crisis translates into persisting hardship for the poorest and impoverishment of the medium class; in such a situation, social transfers and basic services are key to secure essential livelihood and ultimately social stability. As those are massively funded by international donors, a national URSP would allow the Lebanese Government to steer social assistance delivery based on comprehensive data and IMS infrastructure. In this context, the planned EU support will be key to provide the necessary technical expertise to set up a functional and technological solution for setting up the URSP. The present Action – and the mobilized Spanish and French expertise - helped to prepare the terms of reference for the selection of the consultancy that will be in charge of ERSP’s development. The consultancy was actually selected, and the project started beginning 2024.
Partner Institution
Ministry of Social Affairs
Type of Assistance
Information management systems
Strengthening inter-institutional coordination for the implementation of a National System of Employment Guidance Services
In 2022, NHIMA collaborated with SOCIEUX+ to evaluate its scheme implementation, leading to a review of its Strategic Plan and a transition to the Ministry of Health. Now, NHIMA seeks to develop an independent operating model for HR and scheme implementation, reducing reliance on third-party administrators. This action led by German, Estonian, Belgian, and Polish expertise, resulted in a proposal for a new operating and organizational model and a study visit to the Polish National Health Fund for insights on IT and organizational capacities.
In collaboration with the Union Nationale des Travailleurs du Mali (UNTM) and the ILO, this initiative, conducted online, enhanced capacities in conducting professional elections and establishing a normative and regulatory framework. Expertise from Belgium was enlisted to showcase best practices in professional elections during a weeklong seminar. Following the seminar, the Malian Labour Ministry assumed responsibility for drafting an electoral code, incorporating input from social partners. Subsequently, experts mobilized by SOCIEUX+ provided comprehensive feedback on the draft.
Partner Institution
National Union of Workers of Mali (UNTM)
Type of Assistance
Institutional capacity building
Capacity building for the SSR on governance on administrative operations
Previous partner of SOCIEUX+, the Social Security Regulator (SSR) of Cambodia identified the technical knowledge, guidelines and expertise necessary to effectively fulfill its supervisory role of the National Social Security Fund. SOCIEUX+ stepped in to provide support by enhancing the operational and administrative capacities of the SSR staff. Romanian, Finnish, and Slovakian expertise worked with the SSR on establishing principles and modalities for effective supervision of administrative operations within the social security scheme’s management.
Partner Institution
Ministry of Economy and Finances
Type of Assistance
Institutional capacity building
Development of the Social and Labor Dialogue on the Future of Work for working women, the youth, persons with disabilities and the LGTBI
The social and child welfare and protection system implemented by the Ministry of Labour and Social Welfare of Montenegro is oriented towards the development of social and child protection services to prevent the separation of children from their biological families, guarantee alternative forms of care and achieve reintegration, wherever possible by its international commitments. Ending institutionalisation has been a priority for Europe and is also one of the conditions for accession to the European Union. Experts from Hungary, Croatia, Sweden, the Czech Republic and the Netherlands mobilised by SOCIEUX+ supported the Institute for Child and Social Welfare in the development of a Foster Care Action Plan and the design of a curriculum for the Institute's social workers on foster care competencies.
Partner Institution
Institute for Social and Child Welfare [Zavod za socijalnu i dječju zaštitu]
Type of Assistance
Policy development
Strengthening the capacity of social workers to create and apply protocols for dealing with dysfunctional families
In collaboration with the Ministry of Health of Montenegro, this initiative identified institutional and organizational capacity gaps, empowering the MoH to lead the development of a quality of care framework. Leveraging expertise from multiple EU countries—including Slovenia, Portugal, Croatia, Estonia, and France—the MoH gained insights and lessons from diverse perspectives. Emphasis was placed on enhancing governance and health information systems.
Partner Institution
Ministry of Health
Type of Assistance
Institutional capacity building
Reform of the social and child protection system and costing of the Roadmap
The Ministry of Labour and Social Welfare of Montenegro is responsible for drafting legislative and policy proposals in the field of employment policies, labour markets, social welfare policies, social and child protection, and pension and disability insurance. Experts from Spain and France mobilised by SOCIEUX+ elaborated a Methodology for pricing social protection services and also calculated the five essential services of the institution, so that the Ministry could adapt these budgets to the needs of the context at any given time.
Partner Institution
Ministry of Labour and Social Welfare
Type of Assistance
Sectoral planning & budgeting
Advice for equal employment opportunities of people with disabilities
The action in collaboration with the National Employment Service aimed in improving service for unemployed persons with disabilities, aligning with Serbia's overarching strategic frameworks. Experts from Spain, Romania and France assessed capacities of NES to implement new concept of work with Persons with disabilities. The missions undertaken in Belgrade aimed at conducting a diagnosis of the NES practices concerning the support to employment of PwD. As well, a handful of job counsellors also benefited from a training of trainers to have a multiplying effect among the other employees.
Partner Institution
National Employment Service
Type of Assistance
Policy development
Organisation/business strategy & planning
Review and completion of the legal framework of health insurance
In the course of this single-activity Action, a proposal for a complete revision of the Health Insurance Law has been prepared by using an incremental and highly participatory approach involving SOCIEUX+ mobilized experts from Luxembourg and Portugal and the members the multi-stakeholder working group, established for that purpose by the Ministry of Health of Kosovo* with the support of the World Bank. As result, provisions of the final draft of revised law are built on a large consensus. The reform proposal particularly looks at ways to extend health coverage to unprotected and uninsured individuals. The adoption of the revised text of now follows the legislative process of approval by the Cabinet of Ministers and the Parliament.
Partner Institution
Ministry of Health
Type of Assistance
Legislative & regulatory framework development
Institutional capacity buildin
National Employment Service of North Macedonia requested SOCIEUX + support to gain more knowledge on how to effectively implement formalised strategic planning process and elaborate a three-year strategic plan of the institution. Strategic plan was a legal requirement in accordance to the Law on Budgets and it should have been submitted to the Ministry of Finance in several months. Senior expertise was mobilized from Swedish, Polish, and French institutions. Partner institution along with the experts developed strategic plan and officially started its implementation.
Partner Institution
Employment Service Agency
Type of Assistance
Organisation/business strategy & planning
Development of counselling standards and services for children and youth at risk
The Ministry of Labor and Social Policy requested development of counselling standards and services for children and youth at risk implemented in the institution of 25.maj in Skopje. The peer-to-peer technical assistance represented by Croatian, French and Czech expertise allowed to develop a methodology and standards for new services. These standards create an enabling environment for empowerment to the vulnerable youth, children and families at risk and will serve as a pilot project in the country with the possibility for multiplication.
Partner Institution
Ministry of Labour and Social Policy (MLSP)
Type of Assistance
Organisation/business strategy & planning
Assessment of human ressources of the State Labour Inspectorate (SLI)
Through collaboration with the Ogun Bureau of Job Creation in Nigeria, this initiative, executed remotely, significantly enhanced the capabilities of the Bureau staff in delivering Public Employment Services (PES). By conducting an organizational capacity assessment, French PES experts identified areas where job counselors required additional training. Subsequently, Spanish and Slovenian experts developed tailored training modules utilizing the SOCIEUX+ e-learning platform. These modules concentrated on essential aspects such as managing a PES service, fostering employer relationships and partnerships, and effectively communicating the services provided by the bureau to the public.
Partner Institution
Ogun State Bureau of Job Creation and Youth Empowerment
Type of Assistance
Organisational capacity building
Capacity building of CIPRES in providing continuing trainings to OPS staff in the field of social protection
The Inter-African Conference on Social Welfare (CIPRES) reached out to SOCIEUX+ in view of reinforcing its Executive Secretariat in training engineering capacities. CIPRES aims to put in place a training center that will provide trainings to technical staff. This action, led by French and Belgian experts, produced a complete training engineering guide tailored to CIPRES needs. The guide includes step by step instructions to do a training design, assessing training needs of an organization, operational aspects of delivering a training, and monitoring and evaluation of training delivery.
Partner Institution
Inter-African Conference on Social Welfare [Conférence Interafricaine de la Prévoyance Sociale] (CIPRES)
Type of Assistance
Institutional capacity building, Organisational capacity building
Review of the existing policy and regulatory frameworks in view of the introduction of an Unemployment Benefits scheme in Kenya
The Directorate of Occupational Safety and Health Services at the Ministry of Labour and Social Protection of Kenya was committed in 2023 to transforming the current employer liability provisions with a system of workers’ compensation based on social insurance. The mobilization of public expertise from Spain, Estonia, Germany, Slovenia, and Czech Republic in the framework of SOCIEUX+ played a significant role in advancing the adoption of a reform proposal for the current Workers' Compensation (WC) framework in Kenya. The results of the collaborative efforts included a comparative analysis of WC systems based on social insurance and a presentation of international good practices, an assessment of the current legal framework, a policy paper setting the stage for a reform proposal, including the insurance scheme’s main components and the strategic and operational steps to be undertaken, and the drafting of specific parts of the new regulatory framework. The activities emphasized the link between prevention, compensation, and rehabilitation, and cultivated support from social partners for the proposed legislative reforms.
Partner Institution
Directorate of Occupational safety and Health Services
Type of Assistance
Legislative & regulatory framework development
Survey on pension adequacy and spending of the single elderlies
The Training, Assessment and Research Institute for Labor and Social Protection of Mongolia works on methodological improvements in data collection on social protection matters, which reverberate on the quality and relevancy of data analysis and, therefore, policy advise. Experts from Belgium, Finland, Portugal, and Slovakia mobilized by SOCIEUX+ have collaborated with the partner in reengineering data-collection methods (sampling and questionnaires) and provided examples of modern tools and methods for data analysis. The partner has engaged into the elaboration of policy advise, thus building the ground for the development of knowledge-based policy making in the area of social policy.
Partner Institution
Training, Assessment and Research Institute for Labor and Social Protection (TARILSP)
Type of Assistance
Organisational capacity building
Best practices and strategy for collection of voluntary contributions to non-state pension funds
Through two activities, Finnish, French, and German experts mobilized by SOCIEUX+ provided the State Social Protection Fund of Azerbaijan with EU good practices in collecting voluntary contributions to non-state pension funds, followed by a strategy to create, attract and create incentives to non-state pension funds.
Partner Institution
State Social Protection Fund
Type of Assistance
Institutional capacity building
Exchange of experience in providing special social services to persons with disabilities on regional level
To better implement the national policies on youth employment, the National Employment Authority (NEA) solicited SOCIEUX+ cooperation to support them to create a pilot one-stop-shop in employment services for youth in Thika, that could be replicated nation-wide in case of success. This SOCIEUX+ action focused on developing a strategy to set up this pilot one-stop-shop by first realizing a diagnostic of the National Employment Authority (NEA) for the establishment of Thika’s one-stop-shop, focused on youth, then by jointly developing an operational strategic plan for the creation of the pilot one-stop-shop in Thika. The 3rd activity focused on developing a toolkit on youth counselling activities for job counsellors in Thika. The action mobilized Belgian and Swedish expertise.
Partner Institution
National Employment Authority
Type of Assistance
Organisational management (structures & functions), Institutional capacity building
Support to the Social Security Corporation of Jordan in adopting a referral mechanism
The Social Security Corporation of Jordan provides social insurance to employees of the public and private sector, and retirees. They do not, at the stage of the request, provide health insurance. The SSC is planning to establish a health insurance scheme to cover private sector workers and relatives and to be made compulsory to SSC contributors and their family dependents. This action, supported by Belgian and Portuguese expertise, provided the SSC with a mapping of approaches to referral mechanisms with their pros and cons as well as a roadmap for adopting a referral system.
Partner Institution
Social Security Corporation
Type of Assistance
Institutional capacity building
Development of proposals for normative regulation of the activities of non-standard employment (digital platform) workers
The Action has mainly resulted in information sharing and methodological support. The General Authority for development of persons with disabilities intended to develop a strategic approach for serving persons with disabilities at its best. To this goal, SOCIEUX+ mobilized an extraordinary, diversified expertise from Finland, France, Italy, Portugal, Romania, and Sweden, for the very purpose of exposing the Partner to a varied set of models and practices. Individual capacity building of Partner’s staff has been part of this strategy. The last step of the cooperation has been to set up a full-fledged methodology on how to develop a medium-term action plan for persons with disabilities and their families, inclusive of potential actions and services inspired by EU best practices fostering social inclusion and independent living.
Partner Institution
General authority for development of persons with disabilities
Type of Assistance
Policy development, Individual capacity building (human resources development)
Support for the design and structuring of a sustainable business model for the Agricultural and Labour Training Centre of the Agricultural Chamber of the East
The Center for Agricultural Training (CFA) of the Eastern Agricultural Chamber (CAO) of Bolivia was expected to take off in 2022 towards a modern professional training model tailored to the needs of agricultural producers and workers. The CAO was committed to work on the Institutional systematization of the CFA to ensure their services could reach most associates and meet the basic requirements of a training entity. Collaboration with experts from Spain and France through SOCIEUX+ was pivotal in providing resources and expertise for long-term sustainability of the CFA. An extensive organizational assessment led to the creation of an operational plan and a collaborative effort to design a pedagogical model for the CFA. Additionally, a comprehensive monitoring and evaluation system was established to ensure the effectiveness and quality of the training programs.
The Ministry of Labour and Social Affairs of Armenia embarked on a significant reform initiative to transition towards the ICF-based approach for disability assessment and eligibility rule, establishing 48 ICF Disability Assessment Centres (DACs) nationwide. Through peer-to-peer cooperation with experts mobilized by SOCIEUX+ from Greece and Cyprus, a Training of Trainers Manual was developed to implement the new methodology, alongside an e-learning course template for assessor training and certification. Staff at the DACs was trained to use the available test results and to better assign the correct IFC qualifier. A workflow tool was created to streamline administrative and scientific procedures at DACs, emphasizing the role of case managers and 86 trainee case managers were trained to support assessment committees effectively, managing e-code information and enhancing vignette development quality. Paramedics and active case managers participated in workshops to optimize test usage and appointment scheduling for clients to be assesed. This comprehensive approach enhanced the operational efficiency and quality of disability assessment services in Armenia.
The State Employment Agency (under the Ministry of Labour and Social Protection) is committed to improving its services to the unemployed and job-seeking persons in their reintegration into the labour market, which includes its Vocational Training and Education (VET) services. SOCIEUX+ support was requested to map and assess the existing VET providers, and provide a benchmark of EU practices as well as roadmap for digitalizing VET. Swedish, French and Spanish expertise provided the SEA staff with practical solutions to increase capacities of VET providers and harmonize services.
Partner Institution
State Employment Agency (Ministry of Labour and Social Protection)
Type of Assistance
Institutional capacity building
Setting up a comprehensive internal capacity-building and training system for MoSD
The Ministry of Social Development (MoSD) of Palestine is the leader, coordinator and organizer of the social development sector and is responsible for developing policies and trends, in addition to the tasks of control and supervision. The MoSD is committed to invest in developing the skills and knowledge of all employees to boost performance, achieve strategic objectives, and enhance service delivery to citizens. As a result of the mobilization of public expertise from Bulgaria, Belgium and France in the framework of SOCIEUX+, an assessment of capacities and skills requirements was conducted. This led to the formulation of a capacity-building and monitoring & evaluation (M&E) training strategy for the MoSD, along with providing the necessary functional design, elements, and tools for establishing a Training Management System (TMS).
Ministry of Social Transformation, Human Resource Development and the Blue Economy
Type of Assistance
Institutional capacity building
Technical assistance for the evaluation of the real cost of health care procedures and the updating of the basic prices for the reimbursement of health care services
The National Health Insurance Institute (INAM) of Togo is a SOCIEUX+ long-standing partner. Together, strategic and organizational topics have been addressed, thus enhancing INAM’s role into the management of health insurance, particularly in view of the roll-out of the 2021 Law instituting the Universal Health Coverage (UHC). This Action focused on specific components of health insurance management such as tariffication of health procedures and the assessment of the quality/performance of health service provision covered by the insurance. Experts from Belgium and France helped updating the reimbursement prices of a sample, based on a price-setting methodology that will remain in INAM’s availability.
Partner Institution
National Health Insurance Institute [Institut National d?Assurance Maladie du Togo] (INAM)
Type of Assistance
Organisational capacity building
Strengthening capacities of the public health insurance fund in Uzbekistan in the area of price setting
This ambitious action, in partnership with the Department of Continuing Professional Training of the government of New Caledonia, is at the crossroads between employment of young and vulnerable persons, limiting rural exodus, climate resilience and food self-sufficiency. The goal of this action was to elaborate a need-based strategy to support agroecological value-chains, by encouraging traditional know-how and acquired skills of members of the Kanak communities and leveraging on traineeship opportunities for women and youth. Experts from Belgium and France produced a thorough diagnosis of the governance of the agroecological sector, a mapping of ongoing green economy projects in place, an action plan to promote green jobs, and a skills reference system for young rural workers to have better access to trainings in agroecology.
Partner Institution
Department of Continuing Professional Training (DFPC)
Type of Assistance
Policy development
Comprehensive review of Botswana’s Worker’s Compensation framework, to develop a national framework reform proposal
The Department of OSH at Ministry of Labour and Home Affairs of Botswana was working on exploring whether and how it would be feasible to replace employer liability provisions with a system of workers’ compensation based on social insurance. As a result of the mobilization of public expertise from Germany, Italy, Spain and Slovenia in the framework of SOCIEUX+, the current national legislation and regulatory framework on workers' compensation was assessed against existing best practice and international standards and guidance and recommendations were provided for updating the current national legislation and regulatory framework, based on feasibility, technical capacity and sustainability considerations.
Partner Institution
Ministry of Labour and Home Affairs (MLHA)
Type of Assistance
Legislative & regulatory framework development
Operational Review of the National Health Insurance Scheme in Zambia
The Associação Cearense dos Economiários Aposentados e Pensionistas (ACEA) reached out to SOCIEUX+ in order to provide capacity building, in the form of e-learning courses, to members of Brazilian organizations defending the rights of pensioners. ACEA noticed a clear need for members of such organizations to gain more extensive knowledge on governance, management, and supervision of occupational pension funds, in order to detect shortfalls in the system, apply due diligence, and prevent mismanagement and fraudulent behaviors. The e-learnings, crafted by Portuguese, Spanish, German, and French expertise covered topics such as basic knowledge of the functioning of second pillar pension funds, best practices for regulation and supervision of funds, legal and regulatory frameworks governing second pillar pension funds. This successful e-learnings were followed by hundreds of participants from various parts of Brazil.
Partner Institution
Cearense Association of Economists Pensioners and Retirees (ACEA)
Type of Assistance
Individual capacity building (human resources development)
Capacity building for the empowerment of the national disability associative movement
The Action contributed to a process of improvement of the institutional framework and enhancement of the Partner’s individual capacities to establish relationships with the external environment on matters relating to the protection and development of persons with disabilities. , both in terms of working in synergy with potential/existing partners (result 1) and increasing their outreach to the larger public (result 2). Empowerment, leadership and advocacy have been addressed as key elements for empowering the Secretaría Nacional de Discapacidad to outreach target groups, including the vast landscape of NGOs defending and promoting the rights of persons with disabilities. Peer experts from Portugal and Spain delivered a mapping of the institutional landscape, deployed training on advocacy, communication and networking, and finally drafted a roadmap aimed to strengthen institutional relationships and governance mechanisms for the disability sector.
Partner Institution
National Disability Secretariat [Secretaría Nacional de Discapacidad]
Type of Assistance
Organisational capacity building
One Year Later: Understanding the added value and results of SOCIEUX+ cooperation in Peru
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End activities
Code
Partner Institution
Type of Assistance
SOCIEUX+ and Employers of Poland further cooperation with agreement
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End activities
Code
Partner Institution
Type of Assistance
Strengthening managerial capacities for entrepreneurship and employment promotion in Benin
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End activities
Code
Partner Institution
Type of Assistance
Kyrgyzstan delegation visits Finland to study good practices in the area of employment of people with disabilities
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End activities
Code
Partner Institution
Type of Assistance
Building inclusive social protection data systems: the Nigerian example of NASSCO
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End activities
Code
Partner Institution
Type of Assistance
SOCIEUX+ and Arbetsförmedlingen sign cooperation agreement to mobilise expertise
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End activities
Code
Partner Institution
Type of Assistance
On World Health Day 2022, SOCIEUX+ reflects on its projects that impacted global well-being
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End activities
Code
Partner Institution
Type of Assistance
The Delegation of the European Union to Mongolia and SOCIEUX+ co-host an information session for national partners in Ulaanbaatar
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End activities
Code
Partner Institution
Type of Assistance
Interview with two experts mobilized to work on employability and soft skills in Cameroon
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End activities
Code
Partner Institution
Type of Assistance
Capacity building of the employment administration and its public service
Mauritania’s Agence National pour la Promotion de l'emploi des Jeunes aimed, through this Action, to introduce soft-skills considerations into its strategies and tools for promoting youth employment. In the Partner’s look, a fair integration of soft-skills into employment portion strategies is indeed key to extend employability to persons that might not have formal strong education or professional background. SOCIEUX+ response has been incremental, starting from building a consensual definition of soft-skills among relevant employment stakeholders; on this agreed basis, a toolkit for employment counsellors to enhance job-seekers’ employability based on the development, or the valorization, of (existing) soft-skills. Along French experts, Belgium’s FOREM provided peers’ support, including through remote e-learning of employment promotion agents.
Partner Institution
National Agency for the Promotion of Youth Employment
Type of Assistance
Organisational capacity building
Modernization of the management of public administration recruitment in the civil service regime of Costa Rica
Through this first Action in partnership with the Dirección General De Servicio Civil of Panama, SOCIEUX+ helped the Partner to reform the process of selection of the personnel of public administrations. Public experts from Spain first looked into the processes of recruitment and selection of the public administration staff, for then putting forward an alternative model focusing on knowledge tests. In the framework of the Action, a test of the new model was done through a pilot project, duly assessed at the end of the cooperation with SOCIEUX+. The latter ultimately provided technical ground and proposed specific models to contribute to the selection of civil servants with a knowledge-based, soft-skilled, meritocratic approach.
Partner Institution
General Directorate of Civil Service [Dirección General De Servicio Civil] (DGSC)
Type of Assistance
Institutional capacity building
Strengthening the institutional capacity of the labour market observatory [Reforçar a capacidade institucional do observatório do mercado de trabalho]
As an integral part of the Master in Primary Health Care Management and Social Health Protection, Mahidol University and the ILO deployed a series of three specialized virtual seminars on subjects related to health financing from the region and Europe. To that purpose, the Mahidol University requested SOCIEUX+ support to mobilize two European public experts for the preparation and delivery of a remote guest lecture to the students of the Master programme. The lecture, delivered from experts from Germany and France, referred to the design, implementation, and financing of health care systems, including challenges and reforms adopted, in their home countries.
Partner Institution
ASEAN Institute for Health Development (AIHD)
Type of Assistance
Regional events (awareness raising)
Characterisation of the social protection’s supply and demand of the population of informal street vendors in two pilot cities in Colombia (Barranquilla and Cali)
The Ministry of Interior of Colombia wished to look into the issue of informal street vendors with the support of SOCIEUX+. The Action contributed to the territorial implementation of the Public Policy for Informal Vendors in 2 pilot cities (Barranquilla & Cali). Spanish experts participated to the development of at least two major practical instruments, namely a socio-economic analysis of informal street vendors, and a toolkit apt to guide the analysis of the demand of and needs in social protection of informal street vendors, and mapped available social protection options that may be used to cover informal workers from basic risks, such as health coverage, family support, and professional sickness and accidents.
Partner Institution
Ministry of the Interior [Ministerio del Interior]
Type of Assistance
Institutional capacity building
Strengthening the services of the Ecuadorian Public Employment Service (Encuentra Empleo) for employers
The Ministry of Labour requested SOCIEUX+ support to strengthen the capacity of the Ecuadorian Public Employment Service (PES - Encuentra Empleo) to offer quality advice and services to employers and to stimulate more companies to use the PES. The support provided by SOCIEUX-mobilized experts from public employment services of France, Spain, and Sweden has therefore focused, from one side, on a critical analysis functional to the improvement of services available to employers and, on the other side, on the development of a communication strategy to outreach employers. On-line workshops were delivered to present good practices of EU PES and their approaches to and means of communication with employers, as a basis to co-draft a strategy and a communication plan that help Encuentra Empleo to strengthen its the relationship with employers. Finally, experts addressed individual capacity needs on the same topic, by outlining a training plan and delivering short training modules to agents in charge of relations with employers.
Partner Institution
Ministry of Labour [Ministerio del Trabajo]
Type of Assistance
Organisation/business strategy & planning
To prevent child labour in all its forms, through attention, generation of public policies and restitution of children rights
The Action aimed to contribute to eliminate child labour by strengthening the inspection process run by the Ministry of Labour. In this perspective, experts from France and Spain analyzed the actual practices of the Ministry’s Labour Inspectorate and provided recommendations to reinforce interventions targeting the eradication of child labour. The logic of intervention encompassed awareness considerations, thus information sharing and training sessions aimed to sensitize labour inspectors, by presenting and clarifying existing applicable legal regulations, and showcasing European practices for the protection of the rights of children and adolescents.
Partner Institution
Ministry of Labour [Ministerio del Trabajo]
Type of Assistance
Policy development
Training course on managing employment disputes effectively
The Ministry of Labour in Ecuador is responsible for promoting social dialogue through the Labour Mediation Directorate, by attending hearings conducted by mediators as an effective means of resolving labour disputes and preventing workers and employers from going to court. The virtual training seminar organized by SOCIEUX+ experts from France and Spain channeled to the staff of the Labour Mediation Directorate, as well as to labour inspectors, models and practices for enriching labour conflicts resolution techniques.
Partner Institution
Ministry of Labour [Ministerio del Trabajo]
Type of Assistance
Organisational capacity building
Overall Assessment of the Disability Sector in the State of Mauritius
This action was implemented in parallel to the action 2020-35, with the Ministry of Social Integration, Social Security and National Solidarity, in view of complimenting the efforts to create the action plan for Persons living with Disabilities. Experts from Belgium, Germany, the Netherlands, Spain, France and Finland worked towards a goal of having a comprehensive picture of the current actors, governance mechanisms, services, legislation, and policies for persons with disabilities in Mauritius.
Partner Institution
Ministry of Social Integration, Social Security and National Solidarity
Type of Assistance
Institutional capacity building
Elaboration of an Action Plan on Disability and setting up of a Monitoring and Evaluation mechanism
The Ministry of Social Integration, Social Security and National Solidarity and its Disability Empowerment Unit requested SOCIEUX+ assistance in designing the National Action Plan 2021-2025 for Persons living with Disabilities (PwD). The peer to peer technical assistance represented by Swedish, Portuguese, Lithuanian, and French expertise allowed to develop a plan focusing on services provided to PwDs as well as governance of the disability sector. This plan aims to improve the policies concerning PwDs in the State of Mauritius, as well as the services provided to them, and creates an enabling environment for collaborative social initiatives to empower persons with disabilities.
Partner Institution
Ministry of Social Integration, Social Security and National Solidarity
Type of Assistance
Institutional capacity building
Training seminar on tools for social dialogue in the framework of COVID-19
The Peruvian National Council for Labour and Employment Promotion submitted a Request for remote technical cooperation on COVID-19, with the objective to strengthen the capacities of the social actors and officials responsible for promoting the regional and national social dialogue, handling new methodological and technical tools. The Spanish peer experts’ support focused on social dialogue as a mean and a process to address work-related problems generated by COVID-19, mitigating the possible consequences of failing businesses, job losses and possible limitations of labour rights.
Partner Institution
Ministry of Labour and Employment Promotion [Ministerio de Trabajo y Promoción del Empleo]
Type of Assistance
Organisational capacity building
Technical support for elaboration of strategic plan of ANPE /Appui Technique pour l’Elaboration d’un Plan Stratégique de Développement de l’Agence Nationale pour l’Emploi (ANPE)/
The request concerned a single activity for SOCIEUX+ to participate in a national conference on child and maternal health, organized by the Ministry of Public Health in collaboration with the EU-funded PIMI II’s programme. Due to the COVID-related travel restrictions, SOCIEUX+ experts from Portugal remotely participated to the national conference showcasing EU experiences relating to social protection financing and access to health, especially in the field of child and maternal health.
Partner Institution
Ministry of Public Health [Ministério de Saúde Pública] (MINSAP)
The request by the Social Security Organization of Malaysia was centered on the preparation and delivery of a webinar to enhance knowledge about Labour market information systems (LMIS) by sharing experiences of PES at different levels of economic development.
Partner Institution
Social Security Organisation
Type of Assistance
International events (awareness raising)
Soft skills: a strategic challenge for youth employment – e conference
The single activity was centered on the preparation and delivery of a webinar for staff of Rwanda Workers' Trade Union Confederation to enhance knowledge about Labour market information systems by sharing experiences of PES at different levels of economic development. The activity took place in the framework of the international training programme “Productive Employment and Decent Work for Sustainable Development”, carried out by Arbetsförmedlingen, the Swedish Public Employment Service.
Partner Institution
Rwanda Workers' Trade Union Confederation (CESTRAR)
Type of Assistance
International events (awareness raising)
Training of Trainers for employment counsellors on the development of soft skills for job seekers [Formation des Formateurs, pour former les Conseillers emploi …]
Experts from Belgium and France conducted a remote assessment of the capacities, gaps and needs of the ANPE Togo, with particular reference to support services available to young entrepreneurs and jobseekers for reinforce their employability through the development of soft skills. Based on the assessment, experts delivered a training of trainers to selected ANPE’s staff.
Partner Institution
National Agency for the Promotion of Employment [Agence Nationale pour l'Emploi] (ANPE)
Type of Assistance
Human resources management
Strengthening the capacity of the Employment Administration and its public services [Renforcement des capacités de l’administration de l’Emploi et de son service public]
The Directorate General for Employment of the Ministry of Employment, Youth and Sports of Mauritania requested SOCIEUX+ to formulate an organization audit and address the most needed gaps in terms of individual capacities. Following the assessment, a cycle of trainings has primarily targeted management strategies and human resources development. Among the topics covered by the training sessions were managers’ compliance with the organizational strategy, change management and female leadership.
Partner Institution
Ministry of Employment, Youth and Sports [Ministère de l’Emploi, de la Jeunesse et des Sports]
This one-off action aimed to raise general awareness on communication strategies for reaching out to local communities, including but not limited to Covid-19 response. The activity consisted in a series of workshops providing a general-purpose methodology on social marketing and a series of relevant case studies. The result is a set of tools that the Partner will integrate in the current communication strategy.
Partner Institution
National Social Safety Nets Coordinating Office (NASSCO)
This Action fell within the scope of DEVCO-ILO project with NASSCO “Strengthening and Expanding the National Social Registry (NSR) as a shock-responsive social protection system in Nigeria”. Experts from France and Germany first assessed individual capacity needs on knowledge management for informing policies for building social protection systems. Based on the assessment a training was delivered and a methodology and a series M&E tools on tracking staff performance were jointly built. Experts from Belgium and France then provided guidance on data security for NASSCO’ monitoring and information system (MIS). The activity consisted in the combination of synchronous and asynchronous training modules on SOCIEUX+ e-learning platform around the two topics of data policies and procedures and data sensitivity and security.
Partner Institution
National Social Safety Nets Coordinating Office (NASSCO)
Type of Assistance
Organisational capacity building
Assessment of School Feeding Programme for pre-primary and primary school in Zanzibar
The Action served the purpose of assessing the state of the art and actual institutional arrangements involved in the implementation of the Zanzibar School Feeding Programme (SFP), providing fresh meals to all Zanzibar’s pre-primary public schools. A situation analysis was carried out by experts from Bulgaria and Italy who focused on three key aspects: the optimal capitation grants to adequately cover the SFP’s operational costs; the current school feeding supply chain, as well as the administrative and organizational arrangements in place; and the identification of operational bottlenecks to the efficient running of the SFP. The report shall be of use for the institution – namely the Ministry of Education of the Government of Zanzibar - that will be in charge of running the SFP.
Partner Institution
President’s Office, Regional Administration, Local Government and Special Departments (PORALGSD)
Type of Assistance
Organisational capacity building
Territorial location of national public policy guidelines on informal vendors in public space: support for pilot projects in Barranquilla and Cali
The Action run in parallel and originates from the same request than Action 2021-01. The request submitted by the Ministry of Interior of Colombia aimed to gain insights that be useful to the deployment of the national policy on informal street vendors, which encompasses both social security and employment promotion goals. Through this Action, the relevant staff of the Partner institution improved capacities and gained tools directed to the collection and analysis of data on informal street vendors, with the ultimate objective of shaping more effective strategies in support of their employability, formalization, and entrepreneurship. Experts from France and Spain particularly looked into informal work dynamics in the streets of Barranquilla and Cali.
Partner Institution
Ministry of the Interior [Ministerio del Interior
Type of Assistance
Institutional capacity building
Support in the implementation of the policy of health and social action of the CPPF for insured people
The Caisse des Pensions et des Prestations Familiales des Agents de l'Etat (CPPF) of Gabon is a long-standing SOCIEUX+ partner. In this circumstance, CPPF wished to explore suitable options for extending social assistance coverage, in particular with regards to health and social action policies for government employees in vulnerable situations. Experts from Finland and France, plus a former SOCIEUX+ partner from Ivory Coast, have showcased EU and international models of health and social action policies for state agents, then co-drafted a strategic and operational guidance note that details the set-up of the institutional and organizational arrangements needed to deploy such a social assistance scheme.
Partner Institution
Pension and Family Benefits Fund for State Agents (CPPF)
The Action targeted organizational and individual capacities in the area of internal risks management. Peers from Germany and France first analyzed the mechanisms and procedures for analyzing and managing insurance-related risks pertaining to various schemes run by the CPPF. They further deployed training sessions to the benefit of CPPF’s relevant staff on insurance-related risk mapping and management.
Partner Institution
Pension and Family Benefits Fund for State Agents
Type of Assistance
Organisational capacity building
Support for the definition of the strategic plan of the Niger employment agency, and adaptation of the services provided to companies and job seekers
The National Agency for the Promotion of Employment requested SOCIEUX+ assistance in enhancing the quality of its services to job seekers. French and Spanish experts worked on providing the ANPE with concrete actions to take place to streamline and improve its services among the different agencies, with the resources available. A handful of job counselors also benefited from a training of trainers to have a multiplying effect with newcomers.
Partner Institution
National Agency for the Promotion of Employment
Type of Assistance
Organisational capacity building
Capacity building on social protection for persons with disability
The National Social Protection Council (NSPC) of Cambodia has the mandate to develop, supervise and regulate the social protection system and to ensure harmonization of the different strategies, policies and other social protection activities, including for the people with disabilities. To the three activities, deployed at distance, contributed experts from France, Portugal, Spain, Greece and Finland, who first presented international and EU best practices and cases with regards to social protection coverage of people with disabilities. A mapping of the existing policies, measures, initiatives, both from national institutions and development partners was then co-developed, with a view to identifying possible coverage gaps or inconsistencies. The final activity coached NSPC’s staff on building a methodology for developing an action plan for disability-inclusive social protection.
Partner Institution
National Social Protection Council
Type of Assistance
Policy development
Design of training structure and formalization of a training course for young business creators in Mauritania
The Action responded to the partner’s need to have available strategies and practices apt to enhance entrepreneurship’s skills through training to young entrepreneurs. Experts from Belgium and France assessed the existing entrepreneurship support ecosystem and defined of a roadmap for setting up comprehensive training services for young entrepreneurs and training of trainers/coaches. The further activities were dedicated to jointly build training modules of the curriculum in entrepreneurship, and to deploy a 5-days training of trainers on entrepreneurship for the partner’s agents.
Partner Institution
Patronal Federation of Services and Self Employment
Type of Assistance
Organisational capacity building
Enhancing rehabilitation capacities of Workers Compensation Fund
The Workers Compensation Fund (WCF) of Tanzania leads the Occupational Health and Safety (OSH) insurance branch. It requested SOCIEUX+ to enhance its internal capacities to deal with rehabilitation of workers affected by work-related injuries and/or sickness. In the course of four training activities experts mobilized by the German Association of Accident Insurance (DGUV) provided to WCF staff an introduction on rehabilitation management, tackled procedures case managers have to deploy, and strengthened WCF and its partners’ knowledge in the field of labour medicine. The four training activities involved WCF technical and administrative staff as well as staff from collaborative medical facilities and touched up several OSH-related areas such as legislative framework, case management, medical notions, communication to right-holders. The activities progressively identified gaps and proposed recommendations for further action.
Partner Institution
Workers Compensation Fund (WCF)
Type of Assistance
Individual capacity building (human resources development)
Feasibility study for the establishment of a compulsory or voluntary health insurance mechanism in Kongo Central
SOCIEUX+ has been solicited by the Ministry of Health and Social Affairs of the Province of Kongo Central to formulate a feasibility study regarding the establishment of a compulsory or voluntary health insurance mechanism in the Province. To this end, SOCIEUX+ facilitated exchanges (on site and on-line) between the national partners (including mutualist organizations) and European experts in the field of health systems (financing, governance and health care delivery). Several experts from France delivered an inventory of the health system’s components in place in the province of Kongo Central, then a study on the financial feasibility of the health insurance system, and a prospective study on how such a health insurance system should be governed and organized.
Partner Institution
Kongo Central Provincial Government [Gouvernement provincial du Kongo Central]
Type of Assistance
Institutional capacity building
Development of a Strategic Plan for the ECASSA Institute of Social Protection (EISP)
