• Improvement of the State's civilian passive class pensions management system

    Central America Guatemala
    Start activities
    28-10-2024
    End activities
    13-06-2025
    Partner Institution
    National Civil Service Office - ONSEC
    Type of Assistance
    Institutional capacity building
    Code
    2024-11
    Description
    This action in partnership with the National Civil Service Office of Guatemala (ONSEC) aims to strengthen the technical capacities to provide an adequate response to the recognition of benefits under the passive class regime, reducing the response time in the recognition of pensions and preventing income interruptions. Expertise from Spain and Finland was mobilised by SOCIEUX+ for three activities focusing on: 1) analysing the current legal framework and proposing regulatory reforms to strengthen internal processes; 2) redesigning administrative procedures and service flows, identifying friction points and proposing solutions such as administrative simplification and multi-channel strategies; and 3) designing specific protocols for attention to the public and vulnerable public, and formulating institutional recommendations that reinforce the sustainability and coherence of the modernisation process.
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  • Strengthen capacities for the analysis and evaluation of institutional actions aiming to increase employment opportunities for people in vulnerable situations

    Central America Guatemala
    Start activities
    23-09-2024
    End activities
    05-06-2025
    Partner Institution
    National Institute of Public Administration
    Type of Assistance
    Organisational management (structures & functions)
    Code
    2024-08
    Description
    This technical cooperation, developed together with the National Institute of Public Administration (INAP) of Guatemala, focused on the design of a system of indicators for monitoring and evaluation of employment policies, identified as key component for achieving the action’s objectives. A work plan was developed for this purpose, with the support of six public officials from Spain, Portugal and Finland, as well as a specialist from Costa Rica. Key results of the cooperation included the mapping and diagnosis of key political, institutional, and social actors involved in inclusive employment policies; the development of an indicator system to monitor access to employment programmes for women and persons with disabilities; the creation of a practical Guide to support its implementation; and the design of a training course for trainers, which was attended by over 30 professionals. The cooperation has also actively integrated a gender perspective from the formulation phase and throughout the project.
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  • Establishment of a Unified Registry for Social Protection (URSR) in Lebanon: Supporting MoSA to take ownership of the project and validated the USR target system model

    Middle East and Gulf Countries LEBANON
    Start activities
    18/11/2023
    End activities
    01/03/2025
    Partner Institution
    Ministry of Social Affairs
    Type of Assistance
    Organisational management (structures & functions); Information management systems
    Code
    2023-44
    Description
    SOCIEUX's intended contribution through this action was to support the Ministry of Social Affairs (MoSA) in building the internal capacity needed to strategically lead the EU-funded project for the establishment of a Unified Registry for Social Protection (URSP Project) in Lebanon. To this end, experts from France and Spain mobilised by SOCIEUX+ accompanied the creation of the Programme Management Unit (PMU) in defining its mandate, its role in the URSP Project and the necessary material and human components of the PMU.
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  • Strengthening the organizational capacities of the Pension and Disability Insurance Fund to achieve the objectives of the Public Administration Reform Strategy

    WESTERN BALKANS Montenegro
    Start activities
    13-11-2023
    End activities
    10-05-2024
    Partner Institution
    Pension and Disability Insurance Fund
    Type of Assistance
    Organisation/business strategy & planning, Organisational management (structures & functions)
    Code
    2023-20
    Description
    The action in collaboration with the Pension and Disability Fund of Montenegro aimed to improve the quality of service and transparency to the insured and beneficiaries in line with the Public Administration Reform Strategy. Experts from Bulgaria, Romania and France mobilised by SOCIEUX+ assessed organisational and functional capacities, as well as services and communication and together with the partner institution elaborated a Strategic Plan for the period of 2024-2027. Three missions in Podgorica focused on the development and modernization of the organization and work of the Fund for the realization of the objectives of the Public Administration Reform Strategy.
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  • International Guest Expert lectures at Mahidol University: Health financing and Social Health Protection in Europe

    SOUTH-EAST ASIA Thailand
    Start activities
    29-04-2024
    End activities
    31-05-2024
    Partner Institution
    ASEAN Institute for Health Development (AIHD)
    Type of Assistance
    Awareness raising (roundtables, seminars, workshops, etc)
    Code
    2024-03
    Description
    The ASEAN Institute for Health Development (AIHD) at Mahidol University focuses on educating leaders in health system management, enhancing the health workforce, and supporting innovative research. Key strategies include conducting research in primary health care, global health, and active aging, investing in education for future leaders, and providing long-term capacity building. AIHD also collaborates on the ILO's “Support to the extension of social health protection in Southeast Asia” project, enhancing social health protection capacities. Since 1978, AIHD has offered a Master’s in Primary Healthcare Management, training about 800 health leaders globally. In collaboration with the ILO, AIHD added a Social Health Protection (SHP) component to this program in 2020, aiming to promote universal health coverage (UHC) by equipping professionals with expertise in SHP. This includes modules on strategic purchasing, health systems, health financing, and health economics. This is the second collaboration with the AIHD, which requested SOCIEUX+ support in mobilizing two public EU experts - from Croatia and France this time - to deliver lectures on health financing.
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  • Online training for ERI experts in the field of targeted social assistance

    CENTRAL ASIA Kazakhstan
    Start activities
    16/08/2023
    End activities
    08/11/2023
    Partner Institution
    JSC Economic Research Institute
    Type of Assistance
    Institutional capacity building, Individual capacity building (human resources development)
    Code
    2023-19
    Description
    The webinar “Social Assistance Measures: Experience of the European Union” was co-organized by SOCIEUX+ and the Economic Research Institute (ERI) of Kazakhstan on the occasion of the International Day for the Eradication of Poverty. ERI, a think tank under the Ministry of Economy, had a mission to propose to the government social assistance measures based in international good practices to support the implementation of the new Kazakhstan Social code. The experts from France and Slovakia presented the ways that minimum income guarantee schemes and child guarantee initiatives are designed and implemented in different EU Member States. Around 40 participants – ERI experts as well as other partners from Kazakhstan and Central Asia – joined the webinar.
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