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Capacity Building (Training) of Social Assistance Staff of implementation of the RISE Families Programme
- Start activities
- nov-2015
- End activities
- dic-2016
- Partner Institution
- Ministry of Social Development - Department of Social Services, Nevis Island Administration (NIA)
- Type of Assistance
- Individual capacity building (human resources development)
- Code
- 2015-16
- Description
- Following an initial capacity assessment of the Department of Social Services of the Ministry of Social Development of Nevis, a proposal describing the training needs, the target group, the duration, the proposed training activities, was prepared by experts from Croatia and the United Kingdom. The following training involved case workers of the Restore, Inspire, Secure and Empower social-support Program (RISE) and included: engagement with people in need of assistance; people’s risk assessment; attitudes and professionalism of social workers; confidentiality; managing people’s anger; managing information and data; engagement with other public agencies; understanding family dynamics; assessing cases of child sexual abuse. Finally, experts summed up all materials, methods and information delivered throughout the training and compiled a practical manual that is now available to train the newly hired RISE Program case managers.
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Support to Universal Pension Scheme
- Start activities
- may-2015
- End activities
- feb-2017
- Partner Institution
- Ministry of Empowerment, Social Welfare, Youth, Women and Children (MoESWYWC)
- Type of Assistance
- Institutional Strengthening
- Code
- 2014-26
- Description
- The action was instrumental to present to the Ministry of Empowerment, Social Welfare, Youth, Women and Children of Zanzibar a relevant European experience in establishing and managing Universal Social Pensions. Experts from Germany, the Netherlands, South Africa and Spain provided technical advice on what is affordable for Zanzibar in relation to its policy, fiscal, and demographic environment. They particularly focused on the information management system needed to deploy a social pensions scheme. They helped to draft an implementation plan, then supported the development of a project proposal and the technical specifications needed to develop a management information system.
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Human resources development planning for the Vietnam Social Security organisation
- Start activities
- jun-2015
- End activities
- oct-2016
- Partner Institution
- Vietnam Social Security [Bảo hiểm xã hội Việt Nam]
- Type of Assistance
- Institutional Strengthening
- Code
- 2014-15
- Description
- The action started with a situational analysis and quick assessment of the human resources development strategy and practice within the partner institution, Vietnam Social Security (VSS). Based on the findings, experts from France, Germany and the Netherlands proposed an organizational approach, based on peer groups, to change the management of VSS on matters relating with human resources and internal skills development, research, and analysis.
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Capacity building of the Social Prosperity Department
- Start activities
- apr-2015
- End activities
- oct-2016
- Partner Institution
- Social Prosperity agency [Prosperidad Social - formerly Agencia Nacional para la Superación de la Pobreza Extrema]
- Type of Assistance
- Training
- Code
- 2014-19
- Description
- The Administrative Department for Social Prosperity [Prosperidad Social] integrated towards end of 2015, the National Agency for Overcoming Extreme Poverty (ANSPE) which coordinates the implementation of the National Strategy for Overcoming Extreme Poverty (UNIDOS) created in 2008. UNIDOS currently brings together a large number of entities involved in the provision of basic social services for the extremely poor. The Strategy is complemented by the departmental and municipal governments, including over 1000 municipalities, more than 50 strategic partners from the private sector, and stakeholders in social innovation and from international cooperation. Social Prosperity has engaged a process of re-designing the UNIDOS to strengthen its conceptual and operational aspects such as the design of the surveys, aspects of monitoring, the assistance given to families as well as the information system. The aim was to make Social Prosperity more efficient through better technical and technological tools and instruments, and human and physical capital. SOCIEUX+ mobilised experts conducted with the peers an assessment of the technical capacities of ANSPE to identify gaps and training needs. The scope of the technical assistance extended to red-design of beneficiaries identification mechanisms, information management systems and instruments for monitoring and evaluation. The latter having focused on analysis and further development of business and of information-data under the General Sub-Directorate for Overcoming Poverty, which is part of Social Solidarity. SOCIEUX+ supported also individual capacity building workshops which resulted in the development of a step-by-step guide to impact evaluation planning for the three key programmes led by Social Prosperity’s programmes (UNIDOS, Jóvenes en Acción, and Red de Seguridad Alimentaria). Additionally, technical advice was provided on determining pertinent criteria for the exit and entry of beneficiary families to the “More Families in Action” cash transfer programme.
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Capacity building in strategy and policy making
- Start activities
- Nov-17
- End activities
- Nov-17
- Partner Institution
- Institute for Social Security and Services for State Workers [Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado]
- Type of Assistance
- Institutional Strengthening
- Code
- 2017-03
- Description
- The technical assistance – its first phase of contextual analysis and technical recommendations, the second one allowing to observe the real practice of administrative workflows in the execution of sentences – helped the Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE) to lay down an internal strategy and adopt organizational tools allowing to reduce the time needed for the execution of sentences on claims brought by social security right-holders. At the same time, the Action actually improved intra-department communication and workflows. The measures introduced under the experts’ guidance produced practical and visible effects in the short term, with a significant reduction in the time needed to execute sentences. An ISSSTE delegation travelled to Madrid to observe the organizational practices of the Spanish Ministry of Social Affairs in the field of claims’ management.
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Capacity building for East and Central African social security agencies
- Start activities
- sep-17
- End activities
- nov-17
- Partner Institution
- East and Central Africa Social Security Association
- Type of Assistance
- Training
- Code
- 2017-05
- Description
- The action aimed to strengthen the capacity of the East and Central Africa Social Security Association (ECASSA) to design and conduct training in favor of its member organizations The three activities’ deliverables are similar and consist in the materials presented by SOCIEUX-mobilized experts/trainers throughout the three sessions and pertaining to social protection coverage, leadership and ethics, and occupational safety and health. The participating experts came from Germany, Italy, and the Netherlands