Organisational reforms for the implementation of single window services for youth employment [Réformes dans le cadre du Plan National pour la promotion de l?Emploi (PNE 2017-2025)]
- Code:
- 2017-34
- Area of Assistance:
- Data Collecting, Employment, Employment Policy, Employment Services, Livelihoods, Training
- Partner Institution:
- Ministry of Labour, Public Administration and Social Affairs (MTFPAS)
- Description:
- The Agence Nationale pour l'emploi (ANPE) of Benin required SOCIEUX+ technical support to set up a ‘training and skills’ development plan to empower its intermediation services in 12 local agencies. The first mission was dedicated to a systemic and organizational diagnosis of the ANPE. The second activity was oriented to the definition and elaboration of a training plan for employment counsellors dealing with jobseekers, companies, and the self-employed, and for the heads of local agencies. The third activity focused on the services delivered by counsellors to jobseekers, namely, how to conduct a counselling interview). Finally, experts delivered a remote training workshop intended to give counsellors the right tools to strengthen their relationships with private firms and to meet employers' recruitment needs. All experts mobilized came from public entities, notably public employment services, of Belgium and France.
