WESTERN BALKANS Montenegro
Code:
2023-20
Partner Institution:
Pension and Disability Insurance Fund
Description:
The action in collaboration with the Pension and Disability Fund of Montenegro aimed to improve the quality of service and transparency to the insured and beneficiaries in line with the Public Administration Reform Strategy. Experts from Bulgaria, Romania and France mobilised by SOCIEUX+ assessed organisational and functional capacities, as well as services and communication and together with the partner institution elaborated a Strategic Plan for the period of 2024-2027. Three missions in Podgorica focused on the development and modernization of the organization and work of the Fund for the realization of the objectives of the Public Administration Reform Strategy.