Actions in Government And Public Administration

  • Strengthening the National Employment Agency and the National Employment Directorate of Costa Rica to Enhance the Relevance and Quality of Public Employment Services

    America Costa Rica
    Start activities
    30/06/2025
    End activities
    16/03/2026
    Partner Institution
    Ministry of Labor and Social Security (MTSS)
    Type of Assistance
    Individual capacity building
    Code
    2024-28
    Description
    The Costa Rican Ministry of Labor (MTSS) and the National Employment Agency (ANE) partnered with SOCIEUX+ to professionalize their National Employment System (SNE). With expertise from France and Spain, the action aimed to improve the quality and relevance of public employment services by addressing institutional fragmentation and structural labor gaps Key results include a comprehensive gap analysis comparing the SNE with international models, the creation of standardized job descriptions (RPT), and a strategic capacity-building plan featuring a new staff certification system. A significant achievement was the systemic integration of gender equality; the action introduced innovative methodologies, such as "Family Conferences", to address the care economy as a structural barrier to women’s employment. These results provide a technical roadmap for institutional strengthening, ensuring more efficient, inclusive, and user-centric employment services for job seekers and companies across Costa Rica.

  • Capacity building of CIPRES in providing continuing trainings to OPS staff in the field of social protection

    Western Africa Togo
    Start activities
    12-12-2022
    End activities
    21-04-2023
    Partner Institution
    Inter-African Conference on Social Welfare [Conférence Interafricaine de la Prévoyance Sociale] (CIPRES)
    Type of Assistance
    Institutional capacity building, Organisational capacity building
    Code
    2022-27
    Description
    The Inter-African Conference on Social Welfare (CIPRES) reached out to SOCIEUX+ in view of reinforcing its Executive Secretariat in training engineering capacities. CIPRES aims to put in place a training center that will provide trainings to technical staff. This action, led by French and Belgian experts, produced a complete training engineering guide tailored to CIPRES needs. The guide includes step by step instructions to do a training design, assessing training needs of an organization, operational aspects of delivering a training, and monitoring and evaluation of training delivery.