Actions in Contributory Pensions
-
Capacity building in strategy and policy making
- Start activities
- Nov-17
- End activities
- Nov-17
- Code
- 2017-03
- Description
- The technical assistance – its first phase of contextual analysis and technical recommendations, the second one allowing to observe the real practice of administrative workflows in the execution of sentences – helped the Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE) to lay down an internal strategy and adopt organizational tools allowing to reduce the time needed for the execution of sentences on claims brought by social security right-holders. At the same time, the Action actually improved intra-department communication and workflows. The measures introduced under the experts’ guidance produced practical and visible effects in the short term, with a significant reduction in the time needed to execute sentences. An ISSSTE delegation travelled to Madrid to observe the organizational practices of the Spanish Ministry of Social Affairs in the field of claims’ management.
- Partner Institution
- Institute for Social Security and Services for State Workers [Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado]
- Type of Assistance
- Institutional Strengthening
Strengthening the Management of financial reserves of the Institute of Social Security and Services for State Workers of Campeche
- Start activities
- nov-17
- End activities
- nov-17
- Code
- 2016-15
- Description
- Adaptar el sistema de pensiones del Estado de Campeche y sus mecanismos jurídicos de manera a responder a las necesidades de un grupo creciente de adultos mayores.
- Partner Institution
- Institute of Security and Social Services for Workers of the State of Campeche [Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado de Campeche]
- Type of Assistance
- Institutional (Regulatory & Policy)