Actions in Contributory Pensions

  • Capacity building in strategy and policy making

    NORTH AMERICA Mexico
    Start activities
    Nov-17
    End activities
    Nov-17
    Partner Institution
    Institute for Social Security and Services for State Workers [Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado]
    Type of Assistance
    Institutional Strengthening
    Code
    2017-03
    Description
    The technical assistance – its first phase of contextual analysis and technical recommendations, the second one allowing to observe the real practice of administrative workflows in the execution of sentences – helped the Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE) to lay down an internal strategy and adopt organizational tools allowing to reduce the time needed for the execution of sentences on claims brought by social security right-holders. At the same time, the Action actually improved intra-department communication and workflows. The measures introduced under the experts’ guidance produced practical and visible effects in the short term, with a significant reduction in the time needed to execute sentences. An ISSSTE delegation travelled to Madrid to observe the organizational practices of the Spanish Ministry of Social Affairs in the field of claims’ management.

  • Strengthening the Management of financial reserves of the Institute of Social Security and Services for State Workers of Campeche

    NORTH AMERICA Mexico
    Start activities
    nov-17
    End activities
    nov-17
    Partner Institution
    Institute of Security and Social Services for Workers of the State of Campeche [Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado de Campeche]
    Type of Assistance
    Institutional (Regulatory & Policy)
    Code
    2016-15
    Description
    The Action contributed to achieve two significant results: first, to overview the state of the art of the financial reserves available to the Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado de Campeche (ISSSTECAM) and to critically overview the management arrangements in view of their sustainability; secondly, to draft a text of Law of reform of the State Law on social security and pensions, which was later on presented to and approved by the State Parliament. In the course of three activities, the Partner’s staff worked closely with public experts from France and Spain.