• Virtual DOST: support to digitization of citizen-centric services

    Start activities
    01-05-2023
    End activities
    15-02-2024
    Partner Institution
    Agency for Sustainable and Operative Social Provision (DOST Agency) under the Ministry of Labor and Social Protection of Population (MLSPP)
    Type of Assistance
    Institutional capacity building
    Code
    2022-37
    Description
    The Agency for Sustainable and Operative Social Provision (DOST) aims to improve the quality of services in the areas of employment, labour, social protection, and provision of social services. Through its request of accompanying functional digital transition, it aims to increase transparency and ensure the application of innovative solutions, accelerate the transition to e-services, reduce bureaucracy, and enhance citizen satisfaction. Through this action, which involved experts from France, the Netherlands, Poland, and Romania mobilized by SOCIEUX+, DOST has acquired a clear understanding of the steps to be taken to digitize its services and as to create a single integrated digital platform accessible to all users – the ‘Virtual DOST’. The experts also provided advice on the governance and management of the information systems, and the implementation of data protection standards.
  • Best practices and strategy for collection of voluntary contributions to non-state pension funds

    Start activities
    17-10-2022
    End activities
    10-02-2023
    Partner Institution
    State Social Protection Fund
    Type of Assistance
    Institutional capacity building
    Code
    2022-21
    Description
    Through two activities, Finnish, French, and German experts mobilized by SOCIEUX+ provided the State Social Protection Fund of Azerbaijan with EU good practices in collecting voluntary contributions to non-state pension funds, followed by a strategy to create, attract and create incentives to non-state pension funds.
  • Mapping and improvement of VET services providers in Azerbaijan

    Start activities
    20-06-2022
    End activities
    16-12-2022
    Partner Institution
    State Employment Agency (Ministry of Labour and Social Protection)
    Type of Assistance
    Institutional capacity building
    Code
    2022-08
    Description
    The State Employment Agency (under the Ministry of Labour and Social Protection) is committed to improving its services to the unemployed and job-seeking persons in their reintegration into the labour market, which includes its Vocational Training and Education (VET) services. SOCIEUX+ support was requested to map and assess the existing VET providers, and provide a benchmark of EU practices as well as roadmap for digitalizing VET. Swedish, French and Spanish expertise provided the SEA staff with practical solutions to increase capacities of VET providers and harmonize services.