• Social Protection

      Virtual DOST: support to digitization of citizen-centric services

      Eastern Europe Azerbaijan
      Start activities
      01-05-2023
      End activities
      15-02-2024
      Partner Institution
      Agency for Sustainable and Operative Social Provision (DOST Agency) under the Ministry of Labor and Social Protection of Population (MLSPP)
      Type of Assistance
      Institutional capacity building
      Code
      2022-37
      Description
      The Agency for Sustainable and Operative Social Provision (DOST) aims to improve the quality of services in the areas of employment, labour, social protection, and provision of social services. Through its request of accompanying functional digital transition, it aims to increase transparency and ensure the application of innovative solutions, accelerate the transition to e-services, reduce bureaucracy, and enhance citizen satisfaction. Through this action, which involved experts from France, the Netherlands, Poland, and Romania mobilized by SOCIEUX+, DOST has acquired a clear understanding of the steps to be taken to digitize its services and as to create a single integrated digital platform accessible to all users – the ‘Virtual DOST’. The experts also provided advice on the governance and management of the information systems, and the implementation of data protection standards.
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    • Labour & Employment Policies

        Capacity strengthening in the MLSW for updating the list of workplaces and occupations subject to insurance period calculated at an accelerated rate according to EU standards

        Western Balkans Montenegro
        Start activities
        13-11-2023
        End activities
        08-03-2024
        Partner Institution
        Ministry of Labour and Social Welfare
        Type of Assistance
        Institutional capacity building
        Code
        2023-15
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      • Labour & Employment Policies

          Occupational health and safety for working at high and low temperatures

          Western Balkans Serbia
          Start activities
          20-11-2023
          End activities
          12-04-2024
          Partner Institution
          Ministry of Labour, Employment, Veteran and Social Policy
          Type of Assistance
          Policy development, Individual capacity building (human resources development)
          Code
          2023-30
          Description
          The action in collaboration with the OSH Directorate of the Ministry of Labour, Employment, Veteran and Social Policy, aimed to promote and support the development of a preventive safety and health at work in Serbia. Experts from the Czechia, Spain and Latvia mobilised by SOCIEUX+ reviewed guidelines of the work at high and low temperature and trained OSH Administration and stakeholders on how to ensure the health of workers at high and low temperature. Two technical cooperation activities in Belgrade resulted with updated guidelines for safe and healthy outdoor work and increased knowledge for the OSH Administration, inspectors and social partners. The experts also contributed to the development of a brochure for wider distribution as part of the OSH Administration's awareness-raising activities.
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        • Labour & Employment Policies

            Advice on Integration of data on labour market demand for improved evidence-based policy making

            Western Balkans Kosovo*
            Start activities
            29-01-2024
            End activities
            28-06-2024
            Partner Institution
            Ministry of Finance, Labour and Transfers
            Type of Assistance
            Institutional capacity building, Information management systems
            Code
            2023-38
            Description
            The Ministry of Finance Labour and Transfers of Kosovo* is working to improve the gathering of adequate data on the labour demand side, in order to ensure informed and responsive employment policies in response to high unemployment rates, informality, and skills mismatches. This action, which relied on the expertise of Irish, Swedish and French public experts mobilized by SOCIEUX+, successfully managed to strengthen the Ministry's capacity by implementing the following activities: (i) mapping the current situation of labour market data demand; (ii) developing a data governance framework; (iii) defining the characteristics/responsibilities of the team in charge of data administration and management; (iv) training selected staff of the Ministry on the developed data governance framework; (v) providing EU best practices on the role of data, evidence and analysis in the formulation of employment policies and labour market strategies through a study visit to Ireland.
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          • Labour & Employment Policies

              Building cross-cutting capacities in the Ministry of Labour to foster labor market inclusion of persons with disabilities

              South America Ecuador
              Start activities
              24-04-2023
              End activities
              15-12-2023
              Partner Institution
              Ministry of Labour [Ministerio del Trabajo]
              Type of Assistance
              Organisational management (structures & functions)
              Code
              2023-01
              Description
              The Organic Law on Disabilities and the Labour Code of Ecuador establishes a mandatory quota of labour inclusion of persons with disabilities for the public and private sector with a minimum payroll of 25 workers. The Ministry of Labour of Ecuador, as the governing body of public policies in the labour field, needs to establish synergies between the supply and demand of employment in the country, through the development of innovative regulations that promote and facilitate the hiring of people with disabilities. Spanish experts mobilised by SOCIEUX+ contributed to the elaboration of a Diagnosis to know the degree of inclusion of people with disabilities in the Public Employment Service of the Ministry, and guidelines and recommendations were built to mainstream the disability approach. All of this was complemented with direct training for the institution's workers, especially labour inspectors for the regulation of companies on this topic.
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