• Social Protection

      Support for assuming the responsibilities under the EU regulation on data and information exchange within social security systems coordination scheme

      Western Balkans North Macedonia
      Start activities
      29-01-2024
      End activities
      14-06-2024
      Partner Institution
      Ministry of Labour and Social Policy (MLSP)
      Type of Assistance
      Institutional capacity building
      Code
      2023-39
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    • Social Protection

        Virtual DOST: support to digitization of citizen-centric services

        Eastern Europe Azerbaijan
        Start activities
        01-05-2023
        End activities
        15-02-2024
        Partner Institution
        Agency for Sustainable and Operative Social Provision (DOST Agency) under the Ministry of Labor and Social Protection of Population (MLSPP)
        Type of Assistance
        Institutional capacity building
        Code
        2022-37
        Description
        The Agency for Sustainable and Operative Social Provision (DOST) aims to improve the quality of services in the areas of employment, labour, social protection, and provision of social services. Through its request of accompanying functional digital transition, it aims to increase transparency and ensure the application of innovative solutions, accelerate the transition to e-services, reduce bureaucracy, and enhance citizen satisfaction. Through this action, which involved experts from France, the Netherlands, Poland, and Romania mobilized by SOCIEUX+, DOST has acquired a clear understanding of the steps to be taken to digitize its services and as to create a single integrated digital platform accessible to all users – the ‘Virtual DOST’. The experts also provided advice on the governance and management of the information systems, and the implementation of data protection standards.
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      • Social Protection

          Financial and policy advice on the establishment of the Unemployment Fund

          Southern Africa Namibia
          Start activities
          27-03-2023
          End activities
          13-08-2023
          Partner Institution
          Social Security Commission (SSC)
          Type of Assistance
          Legislative & regulatory framework development, Sectoral planning & budgeting, Financial management (incl. budgeting)
          Code
          2022-36
          Description
          The Social Security Commission of Namibia aims to enlarge its offer of social security schemes to encompass unemployment benefits. The contribution requested to SOCIEUX+ was mainly on exploring policy and organizational possibilities according to the context; to this purpose, SOCIEUX+ mobilized experts from France, Lithuania, Romania, and Spain. They have first been looking into the recent COVID-related stimulus package to protect laid-off workers and explore possibilities to integrate those measures into a structural instrument. Experts then looked at options for financing such a scheme, and how it would be governed and administered by the Social Security Commission. Such technical background will prove useful in the event Namibia will decide to move forward with the introduction of unemployed benefits.
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        • Social Protection

            Technical and institutional appraisal for the establishment of a unified registry for social protection in Lebanon

            Middle East and Gulf Countries Lebanon
            Start activities
            06-03-2023
            End activities
            15-10-2023
            Partner Institution
            Ministry of Social Affairs
            Type of Assistance
            Information management systems
            Code
            2023-02
            Description
            The Ministry of Social Affairs of Lebanon asked SOCIEUX+ support in the establishment of a unified registry for social protection (USRP), according to the National Social Protection Strategy. The goal is to have available a comprehensive data platform of beneficiary households of the existing social assistance benefits and schemes. In fact, today Lebanon’s economic crisis translates into persisting hardship for the poorest and impoverishment of the medium class; in such a situation, social transfers and basic services are key to secure essential livelihood and ultimately social stability. As those are massively funded by international donors, a national URSP would allow the Lebanese Government to steer social assistance delivery based on comprehensive data and IMS infrastructure. In this context, the planned EU support will be key to provide the necessary technical expertise to set up a functional and technological solution for setting up the URSP. The present Action – and the mobilized Spanish and French expertise - helped to prepare the terms of reference for the selection of the consultancy that will be in charge of ERSP’s development. The consultancy was actually selected, and the project started beginning 2024.
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          • Social Protection

            Development of a target operating model for NHIMA

            Southern Africa Zambia
            Start activities
            22-05-2023
            End activities
            13-10-2023
            Partner Institution
            National Health Insurance Management Authority
            Type of Assistance
            Organisational management (structures & functions)
            Code
            2023-05
            Description
            In 2022, NHIMA collaborated with SOCIEUX+ to evaluate its scheme implementation, leading to a review of its Strategic Plan and a transition to the Ministry of Health. Now, NHIMA seeks to develop an independent operating model for HR and scheme implementation, reducing reliance on third-party administrators. This action led by German, Estonian, Belgian, and Polish expertise, resulted in a proposal for a new operating and organizational model and a study visit to the Polish National Health Fund for insights on IT and organizational capacities.
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