The Ministry of Social Development (MoSD) is responsible for the provision of social services to a wide range of beneficiaries, including young people and children, families and people living with disabilities. These services are provided at a local level though social service directorates and offices. The strategic objective of the MoSD is to contribute to the development and implementation of an integrated social policy in Jordan.
Social protection is delivered through four major public programmes: a social insurance programme; a public programme for the civil service and military (phasing out); a social assistance programme; and, an assistance programme for Palestinian Refugees (delivered through the UN Relief and Works Agency). There was a need to strengthen and rationalise programmes so that they better serve the most vulnerable. Moreover, addressing needs of the Syrian refugee crisis, and its impact on the country, remains a major challenge for the Government. Jordan had recently drafted a Poverty Reduction Strategy (2013-2020) and the Response Plan for the Syria Crisis. In this context the MoSD engaged in a more strategic planning approach to rationalise and strengthen existing programmes, and the needed capacities to do so.
Over a period of several months, experts mobilised by SOCIEUX work with the peers on the elaboration of a draft Strategic Plan 2016-2021 for the MoSD entitled “Together – Tackling Disadvantage: Realising the potential of all our citizens and building sustainable communities”. Moreover, the experts submitted a roadmap for a communication strategy for the dissemination and endorsement of the Strategic Plan as well as a monitoring and evaluation framework for its implementation titled Business Performance.
Center for Research and Social Studies [Centre de Recherche et d’Etudes Social]
Type of Assistance
Information management systems
Code
2014-17
Description
The Centre for Social Research and Studies (CRES) is a public institution under the supervision of the Ministry of Social Affairs mandated to carry out operational research and studies, and provide decision and policy-making support in the field of social protection.
The Tunisian Government relies on the competence of the CRES to implement reforms that are based on sound evidence. The agency’s main task consists in carrying out studies and assessments of the current gaps and weaknesses of the social protection system. The CRES has therefore developed a business intelligence system (BIS) since 2012 which builds the basis of CRES’ research activities.
Experts mobilised by SOCIEUX worked with their Tunisian peers in analysing existing BIS and assess the CRES team’s capacities to upgrade, capitalise and maintain its data warehouse. They also to strengthened knowledge and skills in key areas such as statistical analysis, design social security indicators and drafting analytical reports on pension and health insurance schemes. Exchanges were continued through a study visit to Belgian institutions.
Experts from Finland and Portugal took part to a high-level seminar on Labour Market Indicators (LMI), on the demand of the Ministry of Labour, Social Security and Services of Kenya. The experts’ presentation focused on labour market information systems and showcased models and practices from EU member states.
Ministry of Labour, Employment and Social Security [Ministerio de Trabajo, Empleo y Seguridad Social de la Nacíon]
Type of Assistance
National events (awareness raising)
Code
2016-06
Description
The Ministry of Labour, Employment and Social Security (MTEySS) of Argentina has requested SOCIEUX+ support for strengthening the dialogue with social partners on how to address socio-economic and labour-related vulnerability. Experts from France, Spain and Peru deployed training seminars on the occasion of the inauguration of the Latin American Training Centre for Unionized Workers and Employers Organizations. Participants belonged to social partners (unions and employers’ organizations), and decision-makers of the MTEySS. The training concerned three main topics: Methodologies and data collection system on informal sector workers for strategic decision-making; Social dialogue approaches responding to vulnerability; Transition towards formality.
Experts from France and the United Kingdom worked together with staff of the Ministry of Social Affairs, Veterans and Youth Rehabilitation (MoSAVY) in view to elaborate an Orientation Report providing recommendations for implementing the relevant country’s regulations governing the Community-based Pension Support Scheme in favor of poor persons with disabilities and their households. The report provides analysis and recommendations with regards to three main areas: Policy, implementation and institutional development; Legislation; Disability assessment mechanisms.
Support the extension and strengthening of social protection in Cambodia by assessing the partners needs, capacities and priorities, so as to identify specific areas of European technical assistance through SOCIEUX could bring added-value.
The specific objective was to support the development of the MoSD Strategy for 2016-2020 and the related Action Plan, and to share best practice from the EU in strategic planning for social protection policy.
Institute of Social Security of the State of Guanajuato (ISSEG)
Type of Assistance
Policy development
Code
2015-24
Description
In response to a request of from the Institute of Social Security of the State of Guanajuato (ISSEG), this action started the process of constitution of a national platform of social security State Institutes, with the objective of setting up a framework for cooperation and information-sharing among State Institutes. Spanish experts supported ISSEG in finalizing a declaration for the creation of a National Pension forum, to be delivered to the 16th edition of the National Social Security Conference. Experts also advised ISSEG and other State Institutes on the specific stages required for establishing a National coordination body, including the elaboration of the constituent documents and the legal framework of a national platform (which will become the Organización Nacional de los Institutos Estatales de Seguridad Social - ONIESS).
Ministry of Social Development - Department of Social Services, Nevis Island Administration (NIA)
Type of Assistance
Individual capacity building (human resources development)
Code
2015-16
Description
Following an initial capacity assessment of the Department of Social Services of the Ministry of Social Development of Nevis, a proposal describing the training needs, the target group, the duration, the proposed training activities, was prepared by experts from Croatia and the United Kingdom. The following training involved case workers of the Restore, Inspire, Secure and Empower social-support Program (RISE) and included: engagement with people in need of assistance; people’s risk assessment; attitudes and professionalism of social workers; confidentiality; managing people’s anger; managing information and data; engagement with other public agencies; understanding family dynamics; assessing cases of child sexual abuse. Finally, experts summed up all materials, methods and information delivered throughout the training and compiled a practical manual that is now available to train the newly hired RISE Program case managers.
Experts mobilized from France and Lebanon delivered an analysis of Togo’s Institut National d’Assurance Maladie (INAM)’s institutional organization and capacities. The assessment focused on the challenges faced by INAM in view of the extension of health coverage, clarified the institutional responsibilities, while identifying issues requiring further technical assistance to INAM, such as the preparation of a strategic plan, the enhancement of internal capacities in the field of “risk management,” and the development of a management information system. The first two topics were then addressed by experts through peer-to-peer exchanges with the relevant INAM’s executives and staff, presenting models and good practices applicable to INAM’s context and needs.
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