• Strengthening the capacity of social workers to create and apply protocols for dealing with dysfunctional families

    WESTERN BALKANS Montenegro
    Start activities
    07-08-2023
    End activities
    Ongoing
    Partner Institution
    PI Center for social work
    Type of Assistance
    Individual capacity building (human resources development) Capacity building Institutional capacity building
    Code
    2023-07
    Description
    The goal of this Action requested by Montenegro’s Center for Social Work was to contribute to the improvement of childcare services in Montenegro. The role of the social worker is to support the welfare of the child, but before interacting directly with the child, the social worker has to manage the relationship with the parents or the relationship between the parents. Activity 1 proposed a Protocol for social workers to develop their capacity to work with dysfunctional families: guidelines for monitoring supervised visits, preparing reports for the courts and making decisions in the best interests of the child. The second activity allowed experts to showcase a compendium of good practices, mainly based on the experiences of Austria and Romania. Finally, a critical review of the training practices applied by the Centers for Social Work, and recommendations for their improvement, were formulated.
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  • Labour & Employment Policies

    Improving the quality of services at day care centers for persons with disabilities

    WESTERN BALKANS North Macedonia
    Start activities
    29-08-2023
    End activities
    Ongoing
    Partner Institution
    PI Institute for social activities
    Type of Assistance
    Institutional capacity building Organisational management (structures & functions)
    Code
    2023-17
    Description
    Following the last analysis carried out by the Institute of Social Activities in June 2022, the technical assistance provided by SOCIEUX+ through mobilized EU public experts addressed the qualitative dimension in the provision of services by the day-care centres to persons with disabilities. The Action unfolded in three activities, for which experts from Portugal and Romania have been mobilized. The first peer-to-peer on-site activity focused on analyzing the current state of play of day care centres for persons with disabilities, while the second one supported the modernization of standards and procedures for social service delivery in the day-care centres for persons with disabilities by developing an improved manual. The third and last activity concluded the technical cooperation with the elaboration of a general framework for monitoring and evaluating the quality and pertinence of the social services provided in the day-care centres for persons with disabilities.
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  • Labour & Employment Policies

    Development of Strategic Plan for the Employment Service Agency of the Republic of North Macedonia

    WESTERN BALKANS North Macedonia
    Start activities
    17-07-2023
    End activities
    09-10-2023
    Partner Institution
    Employment Service Agency
    Type of Assistance
    Organisation/business strategy & planning
    Code
    2023-22
    Description
    National Employment Service of North Macedonia requested SOCIEUX + support to gain more knowledge on how to effectively implement formalised strategic planning process and elaborate a three-year strategic plan of the institution. Strategic plan was a legal requirement in accordance to the Law on Budgets and it should have been submitted to the Ministry of Finance in several months. Senior expertise was mobilized from Swedish, Polish, and French institutions. Partner institution along with the experts developed strategic plan and officially started its implementation.
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