Actions in Human Resources Management

  • Design of a comprehensive Recruitment and Selection Management Model for the Directorate General of Civil Service (DGSC)

    Central America Costa Rica
    Start activities
    27-02-2023
    End activities
    09/09/2023
    Partner Institution
    General Directorate of Civil Service [Dirección General De Servicio Civil] (DGSC)
    Type of Assistance
    Legislative & regulatory framework development
    Code
    2022-33
    Description
    Since 2018, the Personnel Recruitment and Selection Area of the Directorate General of Civil Service (DGSC) has been developing an initiative that aims to transform the recruitment and selection processes applying to civil servants of 45 institutions that operate under the Civil Service Regime, as to stimulate efficiency, automation, and accessibility in the supply of administrative positions. Against this framework, the action, through the involvement of various teams of Spanish experts mobilized by SOCIEUX+, aimed to significantly improve the civil service recruitment system mainly by accompanying a consultation process involving a sample of HR offices and their regional headquarters, as to take into account their perception and needs. Based on those consultations, experts helped co-constructing a new comprehensive operational model for recruitment, one that is transparent and in accordance with the directives of the Public Employment Framework Law. Finally, experts also helped to develop software requirements for the system’s automation and harmonization.

  • Modernization of the management of public administration recruitment in the civil service regime of Costa Rica

    CENTRAL AMERICA Costa Rica
    Start activities
    05/08/2021
    End activities
    20-08-2022
    Partner Institution
    General Directorate of Civil Service [Dirección General De Servicio Civil] (DGSC)
    Type of Assistance
    Institutional capacity building
    Code
    2021-12
    Description
    Through this first Action in partnership with the Dirección General De Servicio Civil of Panama, SOCIEUX+ helped the Partner to reform the process of selection of the personnel of public administrations. Public experts from Spain first looked into the processes of recruitment and selection of the public administration staff, for then putting forward an alternative model focusing on knowledge tests. In the framework of the Action, a test of the new model was done through a pilot project, duly assessed at the end of the cooperation with SOCIEUX+. The latter ultimately provided technical ground and proposed specific models to contribute to the selection of civil servants with a knowledge-based, soft-skilled, meritocratic approach.

  • Audit of the existing sectors and job descriptions at the CPPF

    Western Africa Gabon
    Start activities
    14/03/2019
    End activities
    26/07/2019
    Partner Institution
    Pension and Family Benefits Fund for State Agents [Caisse des Pensions et des Prestations Familiales des Agents de l'Etat] (CPPF)
    Type of Assistance
    Organisational capacity building
    Code
    2019-04
    Description
    The Pension and Family Benefits Fund for State Agents (CPPF) of Gabon requested SOCIEUX+ support on organizational matters. In particular, CPPF wished to review and eventually improve its actual human resources management system. In the course of two activities, French experts have accompanied the analysis of the strengths and weaknesses of HR management at CPPF and put forward proposals and recommendations for improvement, mainly concerning the recruitment process, the (re)formulation job descriptions and the reorganization of functional and hierarchical responsibilities and workflows.