Ministry of Social Development - Department of Social Services, Nevis Island Administration (NIA)
Type of Assistance
Individual capacity building (human resources development)
Code
2015-16
Description
Following an initial capacity assessment of the Department of Social Services of the Ministry of Social Development of Nevis, a proposal describing the training needs, the target group, the duration, the proposed training activities, was prepared by experts from Croatia and the United Kingdom. The following training involved case workers of the Restore, Inspire, Secure and Empower social-support Program (RISE) and included: engagement with people in need of assistance; people’s risk assessment; attitudes and professionalism of social workers; confidentiality; managing people’s anger; managing information and data; engagement with other public agencies; understanding family dynamics; assessing cases of child sexual abuse. Finally, experts summed up all materials, methods and information delivered throughout the training and compiled a practical manual that is now available to train the newly hired RISE Program case managers.
Experts mobilized from France and Lebanon delivered an analysis of Togo’s Institut National d’Assurance Maladie (INAM)’s institutional organization and capacities. The assessment focused on the challenges faced by INAM in view of the extension of health coverage, clarified the institutional responsibilities, while identifying issues requiring further technical assistance to INAM, such as the preparation of a strategic plan, the enhancement of internal capacities in the field of “risk management,” and the development of a management information system. The first two topics were then addressed by experts through peer-to-peer exchanges with the relevant INAM’s executives and staff, presenting models and good practices applicable to INAM’s context and needs.
The Social Security Commission Development Fund (SSC-DF) is a Government-owned institution mandated to design and operate several social insurance schemes that cater for matters such as maternity leave, occupational injuries, extended sick leave, medical cover and retirement benefits. It also has a non-contributory branch which acts as a labour market institution to promote employability and stimulate employment creation. The SSC-DF aspires at becoming the leading agency for social security and insurance in Namibia.
The original objectives of the action were to support the extension of the coverage of social protection to the informal economy, and to explore the feasibility of setting up a national internship and/or apprenticeship programme, helping to bridge the transition from school to work for recent graduates.
Upon an assessment mission which reviewed and provided the SSC-DF with recommendations on how to address the existing political and institutional processes associated with the extension of social protection coverage to the identified target groups. The needs however to implement these recommendations were beyond sole short-term technical assistance as what SOCIEUX could provide alone.
Ministry of Empowerment, Social Welfare, Youth, Women and Children (MoESWYWC)
Type of Assistance
Institutional Strengthening
Code
2014-26
Description
The action was instrumental to present to the Ministry of Empowerment, Social Welfare, Youth, Women and Children of Zanzibar a relevant European experience in establishing and managing Universal Social Pensions. Experts from Germany, the Netherlands, South Africa and Spain provided technical advice on what is affordable for Zanzibar in relation to its policy, fiscal, and demographic environment. They particularly focused on the information management system needed to deploy a social pensions scheme. They helped to draft an implementation plan, then supported the development of a project proposal and the technical specifications needed to develop a management information system.
Vietnam Social Security [Bảo hiểm xã hội Việt Nam]
Type of Assistance
Institutional Strengthening
Code
2014-15
Description
The action started with a situational analysis and quick assessment of the human resources development strategy and practice within the partner institution, Vietnam Social Security (VSS). Based on the findings, experts from France, Germany and the Netherlands proposed an organizational approach, based on peer groups, to change the management of VSS on matters relating with human resources and internal skills development, research, and analysis.
Ministry of Employment and Labour Relations (MELR), Policy Planning, Monitoring and Evaluation (PPME)
Type of Assistance
Information management systems
Code
2017-40
Description
The Ministry of Employment and Labour Relations of Ghana requested SOCIEUX+ assistance for improving its internal capacity and analytical tools devoted to analyse labour market dynamics as a way to bring forward informed employment strategies. Training provided by public experts from the United Kingdom and Portugal to Ghanaian officials targeted the development of the labour market information system (LMIS), while methods of evaluation of active labour market policies were presented. Experts also formulated specific recommendations on how to systematically improve the operation of public employment services’ (PES) centers, which play a capital role in promoting employment opportunities and creating the conditions to match labour demand and supply.
Social Prosperity agency [Prosperidad Social - formerly Agencia Nacional para la Superación de la Pobreza Extrema]
Type of Assistance
Training
Code
2014-19
Description
The Administrative Department for Social Prosperity [Prosperidad Social] integrated towards end of 2015, the National Agency for Overcoming Extreme Poverty (ANSPE) which coordinates the implementation of the National Strategy for Overcoming Extreme Poverty (UNIDOS) created in 2008. UNIDOS currently brings together a large number of entities involved in the provision of basic social services for the extremely poor. The Strategy is complemented by the departmental and municipal governments, including over 1000 municipalities, more than 50 strategic partners from the private sector, and stakeholders in social innovation and from international cooperation.
Social Prosperity has engaged a process of re-designing the UNIDOS to strengthen its conceptual and operational aspects such as the design of the surveys, aspects of monitoring, the assistance given to families as well as the information system. The aim was to make Social Prosperity more efficient through better technical and technological tools and instruments, and human and physical capital.
SOCIEUX+ mobilised experts conducted with the peers an assessment of the technical capacities of ANSPE to identify gaps and training needs. The scope of the technical assistance extended to red-design of beneficiaries identification mechanisms, information management systems and instruments for monitoring and evaluation. The latter having focused on analysis and further development of business and of information-data under the General Sub-Directorate for Overcoming Poverty, which is part of Social Solidarity.
SOCIEUX+ supported also individual capacity building workshops which resulted in the development of a step-by-step guide to impact evaluation planning for the three key programmes led by Social Prosperity’s programmes (UNIDOS, Jóvenes en Acción, and Red de Seguridad Alimentaria). Additionally, technical advice was provided on determining pertinent criteria for the exit and entry of beneficiary families to the “More Families in Action” cash transfer programme.
Ministry of Labor and Promotion of Employment of Peru (Ministerio de Trabajo y de Promoción del Empleo (MTPE)), Dirección de Normalización y Certificación de Competencias Laborales.
National Fund for Social Assistance [Fonds Nationale d'Aide Sociale (FNAS)]
Type of Assistance
Institutional Strengthening
Code
2015-21
Description
French experts accompanied by regional experts from Cameroon and Madagascar assessed the Income-generating Activities (AGRs) programme of the Fonds Nationale d'Aide Sociale (FNAS) of Gabon, as well as the capacity building needs of its staff. Strategic and technical support was provided to the elaboration of the FNAS’ plan of action for 2021, followed by a strategic orientation to the definition of corporate long-term objectives. The third activity focused on the formulation of a Logical Framework mirroring the three axes of the strategic orientation, namely: Governance, strategic approach and framework of actions; Financial capacity and autonomy; Development of operational modalities and FNAS procedures for AGRs. A final training clarified ways for FNAS staff to play a role in implementing the objectives and expected results of the new Logical Framework.
Scientific Research and Training Centre on Labour and Social Problems [Əmək və Sosial Problemlər üzrə Elmi-Tədqiqat və Tədris Mərkəzi]
Type of Assistance
Institutional Strengthening
Code
2015-22
Description
Experts from Finland, Lithuania, Romania and the United Kingdom first assessed the competences and analytical tools available to the Scientific Research and Training Center on Labour and Social Problems of Azerbaijan to conduct research and policy advise on social security matters, particularly that of access and inclusion of persons with disabilities. A training of researchers presented indicators for measuring accessibility and inclusion and how state policies respond to the specific needs of persons with disability.
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