• Social Protection

    Improvement of the State's civilian passive class pensions management system

    Central America Guatemala
    Start activities
    28-10-2024
    End activities
    13-06-2025
    Partner Institution
    National Civil Service Office - ONSEC
    Type of Assistance
    Institutional capacity building
    Code
    2024-11
    Description
    This action in partnership with the National Civil Service Office of Guatemala (ONSEC) aims to strengthen the technical capacities to provide an adequate response to the recognition of benefits under the passive class regime, reducing the response time in the recognition of pensions and preventing income interruptions. Expertise from Spain and Finland was mobilised by SOCIEUX+ for three activities focusing on: 1) analysing the current legal framework and proposing regulatory reforms to strengthen internal processes; 2) redesigning administrative procedures and service flows, identifying friction points and proposing solutions such as administrative simplification and multi-channel strategies; and 3) designing specific protocols for attention to the public and vulnerable public, and formulating institutional recommendations that reinforce the sustainability and coherence of the modernisation process.
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  • Social Protection

    Strengthening the organizational capacities of the Pension and Disability Insurance Fund to achieve the objectives of the Public Administration Reform Strategy

    WESTERN BALKANS Montenegro
    Start activities
    13-11-2023
    End activities
    10-05-2024
    Partner Institution
    Pension and Disability Insurance Fund
    Type of Assistance
    Organisation/business strategy & planning, Organisational management (structures & functions)
    Code
    2023-20
    Description
    The action in collaboration with the Pension and Disability Fund of Montenegro aimed to improve the quality of service and transparency to the insured and beneficiaries in line with the Public Administration Reform Strategy. Experts from Bulgaria, Romania and France mobilised by SOCIEUX+ assessed organisational and functional capacities, as well as services and communication and together with the partner institution elaborated a Strategic Plan for the period of 2024-2027. Three missions in Podgorica focused on the development and modernization of the organization and work of the Fund for the realization of the objectives of the Public Administration Reform Strategy.
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  • Social Protection

    Survey on pension adequacy and spending of the single elderlies

    East Asia Mongolia
    Start activities
    14-11-2022
    End activities
    24-02-2023
    Partner Institution
    Training, Assessment and Research Institute for Labor and Social Protection (TARILSP)
    Type of Assistance
    Organisational capacity building
    Code
    2022-23
    Description
    The Training, Assessment and Research Institute for Labor and Social Protection of Mongolia works on methodological improvements in data collection on social protection matters, which reverberate on the quality and relevancy of data analysis and, therefore, policy advise. Experts from Belgium, Finland, Portugal, and Slovakia mobilized by SOCIEUX+ have collaborated with the partner in reengineering data-collection methods (sampling and questionnaires) and provided examples of modern tools and methods for data analysis. The partner has engaged into the elaboration of policy advise, thus building the ground for the development of knowledge-based policy making in the area of social policy.
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  • Social Protection

    Best practices and strategy for collection of voluntary contributions to non-state pension funds

    Eastern Europe Azerbaijan
    Start activities
    17-10-2022
    End activities
    10-02-2023
    Partner Institution
    State Social Protection Fund
    Type of Assistance
    Institutional capacity building
    Code
    2022-21
    Description
    Through two activities, Finnish, French, and German experts mobilized by SOCIEUX+ provided the State Social Protection Fund of Azerbaijan with EU good practices in collecting voluntary contributions to non-state pension funds, followed by a strategy to create, attract and create incentives to non-state pension funds.
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