• Capacity building in strategy and policy making

    Start activities
    Nov-17
    End activities
    Nov-17
    Partner Institution
    Institute for Social Security and Services for State Workers [Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado]
    Type of Assistance
    Institutional Strengthening
    Code
    2017-03
    Description
    The technical assistance – its first phase of contextual analysis and technical recommendations, the second one allowing to observe the real practice of administrative workflows in the execution of sentences – helped the Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE) to lay down an internal strategy and adopt organizational tools allowing to reduce the time needed for the execution of sentences on claims brought by social security right-holders. At the same time, the Action actually improved intra-department communication and workflows. The measures introduced under the experts’ guidance produced practical and visible effects in the short term, with a significant reduction in the time needed to execute sentences. An ISSSTE delegation travelled to Madrid to observe the organizational practices of the Spanish Ministry of Social Affairs in the field of claims’ management.
  • Social Insurance: assistance in the development of the State agents pension system

    Start activities
    may-17
    End activities
    aug-17
    Partner Institution
    Pensions and Family Benefits Fund of State Agents [Caisse des Pensions et des Prestations Familiales des Agents de l'Etat]
    Type of Assistance
    Institutional Strengthening
    Code
    2016-07
    Description
    This action results from 5 distinct requests by the Caisse des Pensions et des Prestations Familiales des Agents de l'Etat (CPPF). The action's technical products - an assessment report on the organizational strategy of CPPF; recommendations on the development of social marketing and communication policy; recommendations for a revised IT architecture; a roadmap in view of the development of a new insurance branch, namely a complementary pension scheme – were all intended to contribute to the strengthening of the organizational capacities of the young CPPF. Teams of experts with different profiles and country origin (France, Morocco, the Netherlands) have exchanged with the Partner’s teams in the course of four activities.
  • Capacity building of the Social Prosperity Department

    Start activities
    apr-2015
    End activities
    oct-2016
    Partner Institution
    Social Prosperity agency [Prosperidad Social - formerly Agencia Nacional para la Superación de la Pobreza Extrema]
    Type of Assistance
    Training
    Code
    2014-19
    Description
    The Administrative Department for Social Prosperity [Prosperidad Social] integrated towards end of 2015, the National Agency for Overcoming Extreme Poverty (ANSPE) which coordinates the implementation of the National Strategy for Overcoming Extreme Poverty (UNIDOS) created in 2008. UNIDOS currently brings together a large number of entities involved in the provision of basic social services for the extremely poor. The Strategy is complemented by the departmental and municipal governments, including over 1000 municipalities, more than 50 strategic partners from the private sector, and stakeholders in social innovation and from international cooperation. Social Prosperity has engaged a process of re-designing the UNIDOS to strengthen its conceptual and operational aspects such as the design of the surveys, aspects of monitoring, the assistance given to families as well as the information system. The aim was to make Social Prosperity more efficient through better technical and technological tools and instruments, and human and physical capital. SOCIEUX+ mobilised experts conducted with the peers an assessment of the technical capacities of ANSPE to identify gaps and training needs. The scope of the technical assistance extended to red-design of beneficiaries identification mechanisms, information management systems and instruments for monitoring and evaluation. The latter having focused on analysis and further development of business and of information-data under the General Sub-Directorate for Overcoming Poverty, which is part of Social Solidarity. SOCIEUX+ supported also individual capacity building workshops which resulted in the development of a step-by-step guide to impact evaluation planning for the three key programmes led by Social Prosperity’s programmes (UNIDOS, Jóvenes en Acción, and Red de Seguridad Alimentaria). Additionally, technical advice was provided on determining pertinent criteria for the exit and entry of beneficiary families to the “More Families in Action” cash transfer programme.
  • Human resources development planning for the Vietnam Social Security organisation

    Start activities
    jun-2015
    End activities
    oct-2016
    Partner Institution
    Vietnam Social Security [Bảo hiểm xã hội Việt Nam]
    Type of Assistance
    Institutional Strengthening
    Code
    2014-15
    Description
    The action started with a situational analysis and quick assessment of the human resources development strategy and practice within the partner institution, Vietnam Social Security (VSS). Based on the findings, experts from France, Germany and the Netherlands proposed an organizational approach, based on peer groups, to change the management of VSS on matters relating with human resources and internal skills development, research, and analysis.
  • Support to Universal Pension Scheme

    Start activities
    may-2015
    End activities
    feb-2017
    Partner Institution
    Ministry of Empowerment, Social Welfare, Youth, Women and Children (MoESWYWC)
    Type of Assistance
    Institutional Strengthening
    Code
    2014-26
    Description
    The action was instrumental to present to the Ministry of Empowerment, Social Welfare, Youth, Women and Children of Zanzibar a relevant European experience in establishing and managing Universal Social Pensions. Experts from Germany, the Netherlands, South Africa and Spain provided technical advice on what is affordable for Zanzibar in relation to its policy, fiscal, and demographic environment. They particularly focused on the information management system needed to deploy a social pensions scheme. They helped to draft an implementation plan, then supported the development of a project proposal and the technical specifications needed to develop a management information system.